Service Designer & Experience Strategist
Curious by nature. Strategic by practice. I came to design because I wanted to understand people. I stayed because the problems got more interesting. I believe the best work happens where ambiguity meets structure and research meets execution. That is where I thrive.
Outside of work you can find me taking dance classes, catching midnight movie showings, or finding the nearest hiking trail.
Currently at Accenture Song and selectively exploring design leadership roles in health tech. Get in touch at ngan.isabel@gmail.com.
Past Experience
Fjord, part of Accenture Song
2021 - 2022
Service Designer
Accenture Song
2022 - Present
Service Design Specialist and Experience Strategist
NASA, Carnegie Melon University
2020 - 2021
Lead Designer
Education
Carnegie Mellon University, School of Computer Science
Masters of Human Computer Interaction
Northwestern University
Bachelors of Arts, Art Theory and Practice